Customer Wars - Season 5

Tensions rise at a pet grooming business in Miami when staff informs a customer that her dog cannot be groomed because of its behavior. In a parking lot in Albuquerque, a suspected shoplifter is pursued by mounted police. A woman shopping in an Australian mall is confronted by a security guard because of her wardrobe. In a Florida parking lot, a large group of diners argue with a tow truck operator who's attempting to impound their vehicle. On a plane in Canada, a flight attendant takes the safety demonstration to new heights.

At a restaurant in Nashville, Tennessee, a customer's demand for a refund spirals into a heated back and forth with employees. In Rockford, Illinois, a rideshare trip takes a startling turn when a passenger doesn't exit the vehicle after being asked to by the driver. At a Phoenix, Arizona airport, an airline employee is moved to tears by a customer's unexpected praise. On a New York City subway, two passengers' dispute over the ownership of a bag brings the train to a standstill. In Sakon Nakhon, Thailand, a cafe employee runs for cover when a construction mishap next door causes the building's pillars to give way.

On a train from Connecticut to New York, a commuter must contend with another passenger's feet on her seat. At a school in Lake Forest, California, a camera crew attempting to capture a challenging BMX stunt is confronted by a security guard. In Montevideo, Uruguay, a bystander aids a bus driver in dealing with an oddly behaving potential passenger. In Golden Valley, Minnesota, an HVAC Technician records as the homeowner who hired him calls 911 claiming she is scared of him. At a fairground in Greensboro, North Carolina, workers attempt to rescue two children from a stopped ferris wheel.

At a late-night diner in Florida, customers and employees get into a physical altercation, allegedly over the wait time for food. At a Utah airport, officers are called to deal with a passenger after confusion over a seat assignment quickly escalates. In the UK, a delivery worker's social media post about having the easiest job in the country goes viral, leading to an unexpected call from his employer. At a cell phone store in Brazil, as an employee who brought his young daughter to work briefly steps out of sight, a man with a mallet enters the store and begins wreaking havoc. In an Oklahoma hotel, guests and employees seek shelter as a tornado approaches the area.